The Research Behind the Patterns

 

Responsive Communication is based on an extensive research literature in the fields of management, psychology, anthropology, and linguistics.  Each of the references related to one or more of the fifty patterns.  The numbers given in parentheses ( ) at the end of a reference show which pattern or patterns is supported by that reference.  We have given references to books rather than academic articles wherever we could because they should be easier to locate in public libraries or bookstores for the reader who would like to look them up.

 

Alexander, Christopher, Sara Ishikawa, Murray Silverstein. 1977.  A pattern language: towns, buildings, construction.  New York: Oxford University Press.

Argyris, Chris and Donald A. Schon.  1978.  Organizational learning: a theory of action perspective.  Reading, Mass:  Addison-Wesley Publishing Company.  (3, 4, 7, 8, 42)

Axelrod, Robert.  1984. The evolution of cooperation.  New York: Basic Books.  (16, 17, 18, 19, 27)

Bateson, Gregory.  1972.  Steps to an ecology of mind.  New York: Ballantine Books.  (5, 12, 18, 38, 40)

Bateson, Gregory.  1979.  Mind and nature: a necessary unity.  New York: E.. P. Dutton.  (5, 12, 18, 40)

Black, Steven D., James A. Levin, Hugh Mehan and Clark N. Quinn. 1983.  Real and non-real time interaction:  unraveling multiple threads of discourse.  Discourse Processes, 6. (21, 27)

Bolinger, Dwight.  1964.  Around the edge of language: intonation.  Harvard Educational Review 34:282-296. (41)

Brown, Penelope, and Stephen Levinson.  1978.  Universals in language usage: politeness phenomena.  In:  Esther Goody (ed.)  Questions and politeness: strategies in social interaction.  New York: Cambridge University Press.  (6, 13, 15, 16, 17, 24, 34, 35, 38, 46)

Calfee, Robert C. et al. 1981.  Designing reading instruction for cultural minorities: the case of the Kamehameha Early Education Program.  Ford Foundation.  (5, 23)

Chapple, E. D. 1970.  Cultural and biological man.  New York:  Holt, Rinehart and Winston, Inc. (20, 27, 33, 37)

Erickson, Frederick.  1980.  Timing and context in everyday discourse: implications for the study of referential and social meaning. Sociolinguistic Working Paper Number 67.  Austin, Texas: Southwest Education Development Laboratory. (20, 23, 33, 37)

Erickson, Frederick and Jeffrey Shultz.  1982.  The counselor as gatekeeper: social interaction in interviews.  New York: Academic Press.  (11, 13, 20, 23, 25, 26, 27, 28, 33, 37)

Friedman, Meyer and R. H. Rosenmann.  1974.  Type A behavior and your heart. New York: Knopt.  (11, 22, 47, 48, 49, 50)

Friedman, Meyer and Diane Ulmer.  1984.  Treating Type A behavior and your heart.  New York: Fawcett.  (11, 33, 47, 48, 49, 50)

Gumperz, John.  1982.  Discourse strategies.  New York: Cambridge University Press.  (11, 27, 32, 33, 34, 41)

Gumperz John, T. C. Jupp, and Celia Roberts.  1979.  Cross-talk: a study of cross-cultural communication.  A film and notes.  London: BBC and the National Centre for Industrial Language Training.  (13, 27, 32, 34, 37, 41)

Hall, Edward T.  1959.  The silent language.  Garden City, New York:  Doubleday and Company, Inc.  (20, 25, 26, 28, 29, 30, 44)

Hall, Edward T. 1969.  The hidden dimension.  Garden City, New York:  Doubleday and Company, Inc.   (20, 25, 26, 28, 29, 30, 37, 44)

Hawken, Paul.  1983.  The next economy.  New York: Ballantine Books.  (46)

Harper, Robert G., Arthur N. Wiens, and Joseph D. Matarazzo.  1978.  Nonverbal communication: the state of the art.  New York: John Wiley and Sons.  (11, 19, 20, 25, 30, 37)

Hiltz, Starr Roxanne and Murray Turoff.  1978.  The network nation:  human communication via computer.  Reading, Mass.:  Addison-Wesley Publishing Company, Inc. (9, 21, 27)

Householder, Fred.  1957.  Accent, juncture, intonation and my grandfather's reader.  Word 13:234-245.  (41)

Jaffe, Joseph and Stanley Feldstein.  1970.  Rhythms of dialogue.  New York: Academic Press.  (11, 20)

Johansen, Robert, Jacques Vallee, and Kathleen Spangler.  1979.  Electronic meetings: technical alternatives and social choices.  Reading, Mass.:Addison-Wesley Publishing Company.  (9, 21, 27)

Lakoff, Robin.  1977.  Language and society.  In: R. Wardaugh and H. Brown (eds.) A survey of applied linguistics.  Ann Arbor: University of Michigan Press.  (13, 15, 16, 17, 24, 35, 38, 46)

Lenneberg, Eric.  1967.  Biological foundations of language.  New York: Wiley.  (20, 37)

Levin, James A.  1980.  Interpersonalized media: what's news?  Byte, June 1980: 214-228.  (9, 21, 27)

Longfellow, Layne A. 1984.  Stress, the American addiction: how to break the habit.  Prescott, Az: Lecture Theatre, Inc.  (1, 11, 33, 47, 48, 49, 50)

Mandell, Marshall and Lynn Waller Scanlon.  1979.  Dr. Mandell's 5-day allergy relief system.  New York: Pocket Books. (48)

Matarazzo, Joseph D. and Arthur N. Wiens.  1972.  The interview: research on its anatomy and structure.  Chicago: Aldine Atherton.  (11, 19, 20, 27, 30)

Naisbitt, John.  1982.  Megatrends.  New York: Warner Books.  (3, 7, 8, 22, 49, 50)

Ouchi, William G. 1981.  Theory Z.  New York: Avon. (3, 7, 8, 10, 49, 50)

Peters, Thomas J. and Robert H. Waterman Jr.  1982.  In search of excellence.  New York: Harper and Row. (3, 7, 8, 10, 22, 44, 49, 50)

Plummer, Sioux.  1981.  Alaska's legislative teleconference network: why it works.  Paper presented at the Pacific Telecommunications Conference, January 12 - 14, 1981, Honolu, Hawaii.  (9, 21, 27)

Prigogine, Ilya and Isabelle Stengers.  1984.  Order out of chaos.  New York: Bantam.  (1, 2, 27)

Quinn, Clark N., Hugh Mehan, James A. Levin, and Steven D. Black.  1981.  Real education in non-real time: cross-media analysis of instructional interaction.  Unpublished manuscript.  Laboratory of Comparative Human Cognition, University of California, San Diego.  (20, 21, 27)

Reddy, Michael J.  1979.  The conduit metaphor--a case of frame conflict in our language about language.  In:  Andrew Ortony (ed.) Metaphor and thought.  New York: Cambridge University Press. (9, 27, 42, 45)

Rein, Martin and Donald Schon.  1977.  Problem setting in policy research.  In:  Carol H. Weiss (ed.) Using social research in public policy making.  Lexington, Mass.: D. C. Heath and Company. (42)

Rogers, Everett M. and Rehka Agarwala-Rogers.  1976.  Communication in organizations.  New York: The Free Press.  (9, 12, 27)

Sacks, Harvey, Emanuel A. Schegloff, and Gail Jefferson.  1974.  A simplest systematics for the organization of turn taking for conversations.  Language 50.4:696-735. (20, 31, 33)

Schegloff, Emanuel.  1972.  Sequencing in conversational openings.  John gumperz and Dell Hymes (eds.), Directions in sociolinguistics  New York: Holt, Rinehart and Winston.  (20, 27, 31, 33)

Schon, Donald A.  1979.  Generative metaphor:  a perspective on problem-setting in social policy.  In: Andrew Ortony (ed.) Metaphor and thought.  New York: Cambridge University Press.  (9, 42, 45)

Saville-Troike, Muriel and Deborah Tannen. 1985.  Perspective on silence.  Norwood, N.J.: Albex Publishing Corporation.  (20, 21, 23, 34, 37)

Scollon, Ron.  1981.  Human knowledge and the institution's knowledge.  Final Report on National Institute of Education Grant No. G-80-0185, 'Communication patterns and retention in a public university.' (2, 4, 6, 13, 14, 21, 24, 39, 40, 43, 49, 50)

Scollon, Ron.  1983.  Computer conferencing: a medium for appropriate time.  Quarterly Newsletter of the Laboratory of Comparative Human Cognition, 5.3. (20, 21, 27)

Scollon, Ron and Suzanne B. K. Scollon. 1981. Narrative, literacy, and face in interethnic communication.  Norwood, N.J.: Ablex Publishing Corporation.  (13, 21, 23, 24, 26, 27, 31, 32, 33, 35, 36, 37, 38, 41, 46)

Siegman, Aron W. and Stanley Feldstein.  1978.  Nonverbal behavior and communication.  Hillsdale, N.J.:  Lawrence Erlbaum Associates.  (11, 19, 20, 25, 30)

Siegman, Aron W. and Stanley Feldstein.  1979.  Of speech and time.  Hillsdale, N.J:Lawrence Erlbaum Associates.  (11, 19, 20, 30)

Siegman, Aron W. and B. Pope.  1972.  Studies in dyadic communication.  New York: Pergamon Press.  (11, 19, 20, 30)

Tannen, Deborah.  1984.  Conversational style.  Norwood, N.J.: Ablex Publishing Corporation.  (13, 14, 16, 17, 20, 24, 33, 37, 38)

Toffler, Alvin.  1980.  The third wave.  New York: Bantam.  (3, 7, 8, 22, 49, 50)

Welkowitz, J., G. Cariffe, and S. Feldstein.  1976.  Conversational congruence as a criterion of socialization in children.  Child Development, 47:269-272.  (11, 20)

 

 

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