Fifty Patterns for Making Sense

 

27.  Two-way communication

 

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In any medium wait longer to respond than you originally planned.

 

 

 

   
 

Communication involves both sending and receiving.  The more feedback there is, the more effective. The important thing is how quickly you get the feedback.  When you publish a book it may be years between the time you write and the time you get a response from the audience.  When you begin an advertising campaign it may be weeks or months between beginning and feedback.  In a personal letter the feedback may take from days to weeks.  A computer conference may give you feedback within from minutes to days.  Face-to-face communication gives you immediate feedback.  As you talk you are reading the response of the person you are talking to.

In ANY form of communication it is important to understand what is a reasonable amount of time for people to take to respond.  The most common error is taking action before a reasonable amount of time for the response has passed.  Always allow extra time for people to respond to your messages.

 

   
   
 

In using chain and network, not hub and wheel (9) it may take longer for a response to return to you.  Speak last (31), pause (32), wait (33), slow down (34), give slow answers (36), and find syncope (37).  You may find it necessary to exercise (47) and to watch your diet (48) in order to get your response times to slow down.

 

   
 

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